Even well-written CVs can’t indicate the level of an applicant’s emotional and social intelligence or the soft skills which are vital for success in almost every job. Soft skills include interpersonal skills, communication skills, flexibility, courtesy, teamwork and a good attitude, strong indicators of a good recruit. Effective communication is especially desired by employers and was ranked first in a recent study by learning provider Kaplan.
But it’s teamwork that’s very important to Rich Edwards. He says, “At Repairly, we spend a lot of time together in a close-knit team. It’s important that we all share a core set of values and follow a clear vision. We hire for culture because we’re a young, small company and we make our hiring decisions based primarily on the fit within that culture.”
CVs had more relevance in the days before the internet and before the more recent digital revolution. But this digital revolution has itself revolutionised recruitment, and CVs can’t compete. New technologies are constantly being developed, and mobile recruiting platforms like Job Today are creating opportunities for superfast, accurate recruitment with no need for any kind of resume or CV, especially in the hospitality and service industries where speedy recruitment is key.
So, how easy is it to make a hiring decision when you don’t have a CV? Some employers sift applicants through online psychometric testing which can also test for personality, motivation and attitudes. Others check through online talent databases. But both of these are candidate-driven and it’s still difficult to get an idea about those oh-so-important soft skills. Rich Edwards feels that mindset is the key. He says, “We see there being optimal mindsets for a role. For example, for operations, we’re looking for someone with a strong process driven mind. We look for that when we interview.”
So CVs are dying. Online platforms are fast becoming the quickest way to shortlist quality staff and if an employer knows what they want in terms of mindset for the role, they can make a sound recruitment decision quickly and effectively.